Service Desk Manager – Lead the team. Raise the standards. Build something better 40,000 – 50,000 | Bedford (4 days onsite) | MSP Environment Some Service Desk Manager roles are about keeping things ticking over. This one is about taking a good service desk and making it great. You’ll inherit an established team of 13 – 14 engineers across 1st, 2nd, and 3rd line support. The foundations are in place. The tools are there. The processes are mature…