C&M Travel Recruitment
Travel Specialist
This leading destination specialist Tour Operator is looking for a dynamic travel professional to join their team as a Travel Specialist. In this role you sell bespoke and package holidays to a range of inspiring destinations, matching the customer requirements and managing the customer journey from start to finish, being the point of contact throughout. On top of a fantastic basic salary of up to £30k to £33k plus realistic commission of £7k to £10k, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips. Hybrid working in beautiful Surrey office.
Travel Specialist – Role & Responsibilities:
- Put together bespoke trips to meet clients requirements.
- Responding to reservations over the phone, via email, & live chat.
- Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets.
- Deal with customer queries, providing exceptional personalised customer service.
- Regular follow ups to help maximise conversion and provide feedback as to non-conversion.
- Maintaining excellent knowledge of the destinations and product range.
- Cross sell across to other destinations appropriate to the customers needs.
Travel Specialist – Skills & Experience required:
- Excellent travel sales expertise and proven ability to achieve sales targets within a travel sales environment.
- Knowledge of European destinations, ideally the Nordics but not essential.
- Exceptional customer service and administrative skills
- Ability to demonstrate and ability to influence and negotiate.
- Excellent spoken and written English.
- Results and target driven, and self motivated.
- Previous successful candidates have been from reservations, Travel Consultant, Travel Agent or Reservations consultant, Tailor-made Consultant, Travel Specialist, Travel Advisor.
Travel Specialist – Key Benefits:
- Salary £30k to £33k dependent on experience plus commission – £7k to £10 is realistic.
- Hybrid office / home based role, 2 days in the office
- Monday to Friday 8 – 4, 9 to 5 or 10 – 6 with Saturdays on a rota (approx. 1 per month).
- Out of hours phone cover on a rota basis (twice per year) with additional payment of £250 per week
- Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being treatments at discounted rates & social events.
- Beautiful modern offices
Please apply for the position of Travel Specialist online or email your cv to
To apply for this job please visit www.reed.co.uk.
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