Sign in
Post Jobs

Onsite Customer Manager

Reed

Location: Market Drayton
Pay Rate: £15.38 per hour
Hours: 8:00am – 4:00pm (37.5 hours per week)
Start Date: ASAP

About the Role

We are currently recruiting for an Assistant Insite Manager to join a fast-paced, customer-focused environment on a temp-to-perm basis. This is a varied and hands-on role with plenty of opportunity to make it your own.

You will play a key role in delivering an exceptional level of service to customers while also supporting business growth by identifying new opportunities and strengthening existing relationships.

Working closely with both customers and suppliers, you’ll help ensure the smooth supply of parts, spares, and tooling—keeping operations running efficiently while also supporting commercial performance.

Key Responsibilities

  • Manage sales enquiries and process customer orders accurately within internal systems
  • Deputise for the Insite Manager in their absence
  • Maintain and update customer data within internal and customer systems
  • Coordinate and manage work orders from engineering teams
  • Handle customer enquiries including stock availability, pricing, back orders, and delivery queries
  • Prepare and follow up on quotations
  • Build and maintain strong customer relationships to maximise sales and retention
  • Communicate with suppliers regarding stock levels, pricing, and delivery schedules
  • Identify and support opportunities to drive revenue growth and improve margins

What We’re Looking For

Skills & Experience:

  • Previous experience in a customer-facing or sales-driven environment
  • Strong working knowledge of Microsoft Office packages
  • Excellent communication skills with the ability to liaise internally and externally
  • Ability to build relationships with a wide range of stakeholders
  • Strong organisational skills with the ability to meet deadlines and work under pressure
  • Able to work both independently and as part of a team
  • Enthusiastic, flexible, and self-motivated with a proactive approach

Desirable (but not essential):

  • Experience within industrial, engineering, or stores environments
  • Knowledge of industrial products, parts, spares, or tooling

Full training will be provided for the right candidate.

What’s on Offer

  • Competitive hourly rate of £15.38
  • Temp-to-perm opportunity with long-term career potential
  • Varied and engaging role with autonomy to make an impact
  • Opportunity to develop commercial and customer management skills
  • Supportive team environment

If you're a driven, customer-focused individual looking to take the next step in your career, we’d love to hear from you.

Apply today to start ASAP!

To apply for this job please visit www.reed.co.uk.

TavaJobs Application Help

Make this application stronger

Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.

Before you apply

Check the key details and make sure the role matches what you are looking for.

  • Review the job title, company, location, salary and working pattern if provided.
  • Check the skills, experience or qualifications requested by the employer.
  • Make sure the commute, hours and contract type are realistic for you.
CV

Tailor your CV

For Engineering Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.

Use the CV Builder or browse Career Advice.

?

Prepare for interview

If your application is successful, prepare simple examples that show your motivation, strengths and suitability.

🔔

Keep searching smarter

Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.

Set up job alerts or search more jobs.

Important vacancy note: Some vacancies on TavaJobs are supplied by third-party job sources. When you apply, you may be redirected to the employer, recruiter or original job board website. Always check the final job details, salary, location and application instructions before applying.
Share on
Print

Similar & Nearby Jobs

Other roles in a similar category or nearby area.

Still looking? Search all live jobs and filter by keyword, location, category or salary.

Search All Jobs