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Internal Sales – Builders Merchant

Arco Recruitment

Our client is a well-established and respected builders' merchant. With a commitment to excellent customer service and product expertise, they pride themselves on delivering the best solutions for their customers' needs.

What’s on offer:

  • Salary up to £35,000 DOE
  • Hours: Monday – Friday + Alternate Saturdays 
  • Opportunities for career development and training.
  • Company pension scheme.
  • Supportive and friendly working environment.

Role Overview

  • We are looking for a dynamic and motivated Internal Sale Representative 
  • This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers.
  • You will be responsible for handling customer enquiries, processing orders and proactively identifying sales opportunities.

Key Responsibilities:

  • Develop and maintain relationships with customers, ensuring their needs are met efficiently.
  • Process customer orders via phone, email and in person.
  • Proactively seek new business opportunities and follow up on leads.
  • Prepare and provide customer quotations, ensuring competitive pricing.
  • Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment.
  • Keep up to date with product knowledge and industry trends.
  • Achieve and exceed sales targets and KPIs.
  • Handle customer queries and resolve any issues in a professional manner.

Skills & Experience Required

  • Previous experience selling building supplies
  • Strong communication and negotiation skills.
  • Excellent customer service skills with a proactive approach to sales.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • A good understanding of building materials and their applications.
  • A positive, team-oriented attitude with a willingness to learn.

If you are a driven and customer-focused individual with a passion for sales, we would love to hear from you!

To apply for this job please visit www.reed.co.uk.

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