Office Angels
Temporary Sales Administrator – S13
Job Summary
We are seeking a proactive and highly organised Aftermarket Administrator to support the efficient running of the aftermarket administration function. Working closely with the Aftermarket Team Leader and Service Engineers, you will play a key role in delivering excellent customer service while identifying opportunities to support business growth. The company you are supporting are a manufacturing/ supplier business for indsutrial equipment.
Key Responsibilities
- Collaborate with the Team Leader to plan and prioritise workloads
- Coordinate day-to-day activities for Service Engineers
- Process contract servicing, breakdowns, and spare parts orders, including invoicing
- Prepare and issue quotations for parts and labour
- Maintain and update internal systems (Access database, CRM, labour spreadsheets, Visual, BigChange)
- Manage van stock, sales orders, and replenishment processes
- Prepare and distribute new and renewal service contract quotations
- Proactively follow up on lapsed or expiring contracts to drive retention
- Handle inbound and outbound customer communications
- Schedule planned maintenance and urgent service visits using internal systems
- Send pre-visit confirmations and ensure engineers are fully informed
Skills & Experience
- Previous experience in a similar administration role (ideally within field service support)
- Strong communication and interpersonal skills
- Excellent organisational and time management ability
- High attention to detail and accuracy
- Ability to work in a fast-paced environment and meet deadlines
- Flexible and adaptable approach
- Capable of working independently and collaboratively
- Strong relationship-building skills with customers and colleagues
- Proficiency in Microsoft Office and CRM systems
Apply / Contact
For more information or to apply, please contact:
Antonia Hancock
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To apply for this job please visit www.reed.co.uk.
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