VOX Consultants
Pensions Team Leader
Location: West London (Hybrid Working)
Rate: £47 per hour Umbrella
Contract: 3 Months Ongoing
Working Pattern: Monday to Friday, 9:00am – 5:00pm
Office Attendance: Tuesdays and Wednesdays required in the office
About the Role
An exciting opportunity has arisen for an experienced Pensions Team Leader to join a busy Local Government Pension Scheme (LGPS) team in West London on an ongoing interim basis.
This is a key leadership position supporting the Pensions Manager in the day-to-day operation of the retained pension client service, ensuring the effective delivery of pension administration services and maintaining high standards of compliance and customer service.
We are seeking a knowledgeable LGPS professional who can bring expertise, leadership, and a proactive approach to help shape and develop a newly established team delivering services for the Councils Pension Fund.
Key Responsibilities
- Support the Pensions Manager in overseeing the day-to-day operation of the retained pension client service.
- Monitor the pension administrator's performance against agreed service standards and key performance indicators.
- Lead, manage and develop a team of Pension Advisors, ensuring high-quality service delivery and professional development.
- Oversee a range of pension administration activities, ensuring accuracy and compliance in all processes.
- Review and validate information provided to support the accurate maintenance of scheme member records.
- Work closely with scheme employers, monitoring and directing them to fulfil their responsibilities and obligations to the Pension Fund.
- Identify opportunities for service improvement and contribute to the ongoing development of pension processes and procedures.
- Ensure compliance with LGPS regulations, pension legislation, and internal governance requirements.
- Provide expert technical guidance on complex pension matters.
Requirements
- Extensive experience working within the Local Government Pension Scheme (LGPS).
- Previous experience leading or supervising a pensions administration team.
- Strong technical knowledge of LGPS regulations and pension legislation.
- Experience monitoring third-party pension administration contracts and service performance.
- Excellent stakeholder management and communication skills.
- Strong organisational skills with the ability to manage competing priorities.
- Proven ability to drive service improvements and support organisational change.
If you are an experienced LGPS professional looking for your next leadership opportunity, we'd love to hear from you.
To apply for this job please visit www.reed.co.uk.
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