Job Title: Credit Controller

Location: Uckfield, East Sussex Job Type: Permanent (Full-Time, Office-Based) Working Hours: Monday to Friday, 9:00am – 5:30pm (including 1-hour lunch break) Salary: £27,500 – £30,000+ benefits

Our client is a specialist professional services firm with a strong reputation within its sector. Due to continued growth, they are seeking an experienced Credit Controller to join their finance team in Uckfield.

This is an excellent opportunity for a finance professional with strong credit control experience who enjoys taking ownership of accounts receivable processes while also supporting wider bookkeeping and finance administration activities.

The Role

We are recruiting for a Credit Controller who will take full responsibility for the company's credit control function, ensuring the timely collection of outstanding debt and helping to maintain strong cash flow across the business. Alongside the core credit control responsibilities, the successful candidate will provide bookkeeping support and assist with day-to-day finance administration.

This is a hands-on role suited to someone who is confident communicating with clients, highly organised, and able to manage a busy workload within a fast-paced environment.

Key Responsibilities

Credit Control (Approximately 70%)

* Managing the end-to-end credit control process across the business * Proactively chasing outstanding debt via telephone, email, and written correspondence * Building positive relationships with clients to ensure prompt payment of invoices * Issuing invoices, statements, and payment reminders * Allocating receipts and maintaining accurate accounts receivable records * Investigating and resolving payment disputes and billing queries * Monitoring aged debt and escalating higher-risk accounts when required * Producing debtor reports and management information for senior management * Supporting the business in maintaining healthy cash flow performance * Identifying opportunities to improve credit control procedures and collection processes

Bookkeeping & Finance Support (Approximately 30%)

* Maintaining accurate sales and purchase ledgers * Processing invoices, credit notes, receipts, and financial transactions * Reconciling customer accounts and bank accounts * Maintaining financial records using Xero * Assisting with month-end reporting and management accounts preparation * Liaising with external accountants and supporting audit requests * Providing general finance administration and reporting support

Essential Requirements:

* Previous experience in a Credit Controller role with responsibility for debt collection and accounts receivable management * Experience of reducing aged debt and improving cash collection performance * Working knowledge of bookkeeping and finance administration processes * Experience using Xero accounting software * Strong understanding of accounts receivable and credit control procedures * Excellent communication and negotiation skills with a professional telephone manner * Advanced Microsoft Excel skills, including formulas and pivot tables * Strong organisational skills and attention to detail * Ability to work independently and prioritise workload effectively

Benefits: * Medicash healthcare scheme following successful completion of probation * 20 days annual leave plus Bank Holidays * Stable, long-term opportunity within a growing business * Supportive and collaborative working environment * Opportunity to take ownership of the credit control function and make a direct impact on business performance

If you are an experienced Credit Controller looking for a role where you can take ownership of the debt collection process whilst utilising your bookkeeping skills, we would love to hear from you.