HR Assistant

Birmingham

£30k – £35k

Permanent – hybrid (3 days in office)

09:30 – 17:30

GMP are delighted to be recruiting an HR Assistant to join a well-established organisation within the professional services sector. This is an excellent opportunity to become part of a hardworking and commercially minded team, where you will have the chance to work collaboratively with experienced colleagues, build meaningful relationships and contribute to delivering an outstanding employee experience.

The successful candidate will play a key role within the HR Shared Services team, supporting the delivery of a high-quality, efficient and consistent HR service across the business. This position is integral to ensuring a seamless employee experience throughout the full employee lifecycle.

What You'll Be Doing

• Providing first-line HR support, responding to employee queries in a timely, professional and customer-focused manner.
• Supporting the full employee lifecycle, including onboarding, changes to employment and offboarding processes.
• Maintaining and updating employee records across HR systems, ensuring accuracy and compliance at all times.
• Preparing HR documentation, including contracts, letters and variations to terms and conditions.
• Coordinating onboarding activities to deliver a smooth and positive new joiner experience.
• Supporting payroll and benefits processes by ensuring accurate and timely data input.
• Working collaboratively with colleagues across HR and the wider business to support day-to-day HR operations.
• Identifying opportunities to improve processes and enhance service delivery within the HR Shared Services function.

What We're Looking For

• Previous experience in HR administration, ideally gained within a professional services and/or shared services environment.
• Experience supporting employee lifecycle activities such as onboarding, changes to employment and offboarding.
• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
• Excellent attention to detail, with a focus on data accuracy and compliance.
• Experience handling employee queries with a professional and customer-focused approach.
• Strong communication skills, both written and verbal.
• Experience using HR systems or databases to maintain employee records.
• A proactive and forward-thinking mindset, with the ability to identify opportunities for process improvement.
• The ability to work collaboratively as part of a team while building strong relationships across the business.

GMP Recruitment Agency Ltd are recruiting for this role on behalf of their client and are acting as an employment agency.