Your new company
Our client is a well-established, community-based care provider offering high-quality, compassionate care. With a strong local presence and reputation for excellence, the organisation delivers a range of integrated services across inpatient, outpatient and community settings.

Working in close partnership with healthcare providers, volunteers and the wider community, the organisation ensures services are responsive, accessible and aligned to local needs.

My client is values-driven and forward-thinking, with a clear focus on continuous improvement, innovation and sustainability. It offers a supportive and collaborative working environment, with a strong emphasis on staff engagement, development and wellbeing.

Your new role
The Interim Head of Operations is a highly visible leadership role, working collaboratively across all departments and levels of the organisation on a wide range of strategic and operational priorities. You will provide strong leadership for the Facilities and Catering functions, ensuring the consistent delivery of safe, compliant and high-quality services that meet organisational standards and stakeholder expectations.

A key focus of the role is to lead a structured transformation programme across Facilities and Catering. This includes driving service redesign, improving operational performance, and implementing recommendations from internal and external reviews.

You will be accountable for delivering agreed milestones, outcomes and quality standards. You will also take ownership of key operational projects, including the implementation of new systems such as asset management software, ensuring successful integration into business processes and effective adoption by teams.

As a change leader, you will drive both operational and cultural improvements, supporting managers and staff through periods of transition and embedding sustainable ways of working.

Key Accountabilities & Responsibilities

• Leadership & Management
• External Reviews
• Programme & Project Management
• Budget & Resource Management
• Team Development
• Business Partnering

What you'll need to succeed

Qualifications & Experience

• Degree-level qualification (or equivalent experience)
• Extensive senior management experience
• Proven track record of leading projects, managing budgets and overseeing tender processes
• Experience implementing service review recommendations
• Experience working with senior leaders, including Directors and CEOs
• Background in a business partnering model
• Evidence of continuous professional development

Skills & Knowledge

• Strong leadership, communication and change management capability
• Sound understanding of compliance, health & safety, and regulatory frameworks
• Highly developed written and verbal communication skills
• Commercially aware, with the ability to align operations to organisational goals
• Strong organisational skills and ability to manage competing priorities

Personal Attributes

• Strategic thinker with high emotional intelligence
• Collaborative, solution-focused and a strong team player
• Professional, courteous and values-driven
• Able to work autonomously and use initiative
• Resilient, adaptable and comfortable managing pressure and complex situations
• Committed to quality improvement and continuous best practice
• Effective at building relationships across all levels of an organisation

What you'll get in return

• Impactful Work:
  Play a central role in developing and delivering financial plans to support in an environment where everyone is encouraged, energised and enabled to play their part in delivering the organisation's vision.
• Supportive Culture:
  Join a collaborative team that values innovation and continuous improvement in its service of local communities.
• Great Benefits:
  Competitive salary, attractive annual leave, life cover, and flexible working arrangements, including hybrid working.

What you need to do now
An opportunity to be part of an impressive change management project offering a competitive package. Working with a collaborative and forward-thinking leadership team.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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