Enterprise Mobility
Overview
Competitive Salary + Career Progression
Join a Team That Keeps the UK Moving
Make Your Move and join a team where your potential is recognised, your growth is supported, and your work makes a real impact. At Enterprise Mobility, we operate one of the UK’s most diverse and dynamic vehicle fleets. Now, we’re looking for a motivated and customer-focused Customer Assistance Representative to join our Flex-E-Rent team in Ellesmere Port.
Why Join Us?
- Structured Career Development – Clear training roadmap with a £1,000 salary increase upon completion
- Fast-Track Progression – Promotion to Senior Customer Assistance Representative within 10-12 months
- Leadership Opportunities – Access to our development programme and future management roles
- Work-Life Balance – Monday to Friday schedule, no weekend shifts
- Generous Leave – 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday!
- Comprehensive Benefits – Including pension, life assurance, access to same day virtual private GP appointments & more!
- Employee Perks – Discounts on car hire, Cycle to Work scheme, paid volunteer days
What Division Will I Be Working In?
Enterprise Flex-E-Rent is our commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from locations all across the UK and Ireland. Join our team and be one of the people driving our growth.
To help understand and find out more about our Flex-E-Rent division of Enterprise Mobility, please visit: Commercial Vehicle Hire | Enterprise Flex-E-Rent (flexerent.co.uk)
Location
Enterprise Flex-E-Rent, Lakeside, Shellway Rd, Ellesmere Port CH65 4LQ
Responsibilities
What You’ll Be Doing
- Delivering exceptional customer service in person, by phone, and via email
- Managing vehicle bookings and fleet systems
- Building strong customer relationships and supporting account management
- Handling administration, problem-solving, and operational tasks
- Helping the business grow by giving you the chance to boost income and cut costs
- Working both independently and as part of a fast paced high-performing team
Qualifications
What We’re Looking For
- Strong communication and customer care skills
- A flexible approach to work
- Experience handling enquiries via email, phone, and face-to-face
- A full UK/EU Manual Driving Licence is required for this role
- Business-level IT skills (Excel, Outlook, etc.)
- Ability to pass a security check (criminality, financial, and employment references)
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Accounting & Finance Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.