Oxby Recruitment Ltd
The Company
We are looking for a proactive and experienced customer focussed Administrator, to join a great business in South Oxfordshire. With over 14 years of experience providing solutions to businesses of all sizes, they and aim high and hold a stellar reputation. Offering a supportive, close-knit working environment and genuine opportunities for long-term career development. Due to their location, it is essential that you have your own transport. Within 10 miles of Watlington, Thame, Chalgrove, Wallingford and surrounds.
The Role
As an Administrator, you will play a key role in supporting customers with their orders and advising on the best service/product to suit their requirements. Acting as a central point of contact, you will coordinate services, manage customer requests, and ensure a seamless experience from enquiry through to delivery. Key responsibilities include:
- Processing customer orders and managing them through internal systems and supplier networks.
- Delivering excellent customer service via telephone and email.
- Building strong relationships with customers, suppliers, and internal stakeholders.
- Resolving customer queries efficiently and professionally.
- Maintaining accurate electronic records through the company portal.
- Preparing quotations and supporting business development activities.
- Qualifying sales enquiries and updating the CRM system.
- Providing general administrative support across the business as required.
About You
We are looking for someone who has previous administration and/or customer service experience, who can demonstrate the following attributes/skills:
- Extremely organised and able to work to deadlines.
- Enjoy problem solving and finding solutions.
- Strong communication skills – written and verbal.
- Excellent attention to detail, can spot when something doesn’t look right.
- Possess strong numerical skills and able to use functions in Excel such as Sum If and ideally pivot tables – not essential though.
- A proactive approach and the ability to manage a varied workload.
- Have your own transport.
To apply for this job please visit www.reed.co.uk.
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