Reed
- Location: York City Centre
- Job Type: Full-time Permanent
- Salary: £26-28,500
- Working Hours: Full-time – Mon-Fri 9-5.30 with very occasional Saturday or BH
Do you want to work for one of the best employers in York? Look no further!
We are currently recruiting for one of my favourite clients who are looking for a Transport Executive focusing on Flights. This role is crucial in delivering first-rate customer service and ensuring all service elements are delivered with high quality and on time. You will be instrumental in managing flight bookings and maintaining strong relationships with suppliers and customers to meet and exceed service level agreements SLAs and KPIs.
Whilst you don't need previous travel experience, a solid organisational/administrative background is essential.
Day-to-day of the role:
- Make flight bookings, adhering to tight deadlines and ensuring bookings are processed accurately.
- Communicate cancellations to relevant suppliers and ensure all stakeholders are informed.
- Keep relevant systems up-to-date with accurate flight details and information.
- Engage in pricing and planning for future tours.
- Ensure all flight bookings, both ad hoc and groups, are booked and loaded efficiently.
- Handle ad-hoc flight requests to meet our SLA.
- Process all customer information in compliance with GDPR.
- Provide wider support for the transport team.
- Monitor ticket deadlines and manage customer e-tickets.
- Engage in forward planning, pricing, and ordering for future groups.
Required Skills & Qualifications:
- Excellent time management skills, with the ability to prioritise tasks and organise effectively.
- Ability to work under pressure to meet deadlines with meticulous attention to detail.
- Experience with GDS preferred but not essential.
- Strong analytical skills, with the ability to problem solve and make decisions confidently.
- A strong interest in travel and good geographical knowledge.
- A methodical and organised approach to work, both individually and as part of a team.
- Excellent communication skills, capable of following written and verbal instructions clearly.
Benefits:
- Excellent working location in the city centre with easy public transport links
- Employee discounts
- 33 days holiday inc bank holidays
- Buy and sell holiday scheme
- Healthcare benefits
- Enhanced maternity and paternity leave
- Contributory pension scheme
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Healthcare & Nursing Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.