London | WealthTech | Operations, Risk & Systems Leadership

This is not a back-office processing role.

This is a mission-critical leadership position at the heart of a fast-scaling WealthTech business transforming the way affluent clients engage with their wealth.

We’re looking for a high-performance operator who thrives under pressure, owns outcomes end-to-end, and can combine operational excellence with strategic systems thinking. Someone who can lead from the front, enforce standards without compromise, and build scalable infrastructure that supports rapid growth.

You’ll sit at the intersection of Operations, Product and Executive Leadership — driving execution, reducing operational risk, improving systems, and ensuring the business can scale without sacrificing quality or regulatory integrity.

The Opportunity

As Central Operations Lead, you will own the engine room of the business.

You’ll lead critical operational workflows including trade execution, portfolio rebalancing, transfers, reconciliations, billing and custody operations — while simultaneously helping architect the systems, controls and operating models that underpin long-term growth.

This role requires someone commercially aware, technically credible and operationally relentless.

You’ll be trusted to challenge stakeholders, solve complex problems, manage risk proactively, and lead teams through clarity, structure and high standards.

1. Key ResponsibilitiesOperations & Trade Execution
2. Lead complex client advice execution across trading, FX, transfers and portfolio activity
3. Oversee reconciliations, trade verification and operational controls
4. Manage portfolio rebalancing workflows with precision and regulatory accuracy
5. Act as senior escalation point for trading and operational incidents
6. Own invoicing, custody collections and payment processes
7. Manage wrappers including SIPPs and GIAs through to compliant completion
8. Act as authorised signatory for client withdrawals and payments
9. Systems, Process & Risk Drive operational scalability through automation and process optimisation
10. Partner with Product and Client teams to improve systems and reduce friction
11. Build robust operational frameworks and scalable Target Operating Models
12. Identify operational and regulatory risks before they become issues
13. Lead operational implementation of new products and business initiatives
14. Enforce governance standards and operational boundaries across the business
15. Commercial & Stakeholder Management Build strong relationships with platforms, brokers and third-party providers
16. Support commercial negotiations and strategic partnerships
17. Develop data-led business cases for new operational partnerships
18. Influence internal stakeholders at all levels including senior leadership
19. Leadership & Incident Management
20. Lead, mentor and develop Analysts and Associates
21. Drive high-performance standards and operational accountability
22. Support hiring and interview processes for operational talent
23. Lead operational incident response and issue resolution
24. Deliver cross-functional operational training and knowledge sharing
25. What We’re Looking ForExperience 7+ years’ experience within Wealth Management, Investment Operations or Financial Services
26. Strong background in client dealing, trading operations or platform operations
27. IMC qualified (or equivalent)
28. Experience working within regulated investment environments
29. Personal Profile
30. Exceptionally detail-oriented with uncompromising standards
31. Calm and decisive under pressure
32. Highly proactive with genuine ownership mentality
33. Strong communicator capable of translating technical complexity into commercial insight
34. Comfortable challenging stakeholders to protect operational integrity
35. Analytical, systems-minded and process-driven
36. Experienced leading teams and driving operational change
37. Commercially aware with strong third-party relationship management skills
38. Why Apply?
39. Join a fast-growing WealthTech business in a genuinely impactful role
40. Significant exposure to senior leadership and strategic decision-making
41. Opportunity to shape operational infrastructure at scale
42. High-autonomy environment with real ownership
43. Private healthcare and wellbeing support
44. 25 days holiday plus strong work-life balance culture
45. Collaborative, modern London office environment
46. Professional development support and long-term progression opportunities

If you’re an elite operations professional who combines precision, leadership and systems thinking — and you want to play a central role in scaling a modern WealthTech business — we’d love to hear from you.