Building Recruitment Company
- domestic violence
- housing management
- housing assistant
Female Housing Assistant – Domestic Violence Service
LOCATION: North Somerset
HOURS: 30hrs per week (Mon – Fri)
SALARY: £14.67 per hour + £1.77 holiday pay or £18.96 umbrella
DURATION: Temp – perm
START DATE: ASAP
JOB PURPOSE:
This post will work across accommodation-based services to oversee housing provision and tenancy-related support for individuals and families living in supported accommodation across North Somerset.
The role will support residents with a range of support needs and help ensure accommodation is safe, well managed, and maintained to a high standard.
MAIN OBJECTIVES:
- Deliver high standards of housing management across all properties
- Ensure accommodation complies with Health & Safety requirements
- Oversee property works, ensuring maintenance, repairs, and renewals are completed to a high standard and within budget
- Ensure void works and re-lets are planned and managed efficiently
- Promote resident empowerment, engagement, and involvement
PRINCIPAL RESPONSIBILITIES:
- Housing Management
- Ensure residents are signed up using the agreed occupancy agreement and understand their rights and responsibilities
- Induct residents into the accommodation, including Health & Safety and fire procedures
- Collect rent and service charges from residents
- Ensure effective maintenance of properties through regular inspections, logging, recording, and reporting repairs
- Monitor and follow up maintenance works and check completed works against invoices
- Carry out minor maintenance tasks such as putting up pictures or curtains where required
- Ensure Health & Safety checks are completed across all properties
- Carry out welfare checks on a bi-annual basis for flats
- Organise timely turnaround of void properties to support occupancy targets
- Provide support to address issues relating to anti-social behaviour (ASB) where required
- Resident Support
- Visit properties regularly to engage with residents and encourage involvement in maintaining and improving accommodation standards
- Identify support needs and provide advice and information on accessing appropriate internal and external services, making referrals where appropriate
KEY REQUIREMENTS:
- Driving is an essential requirement for this role.
Experience:
- Experience of housing management and/or housing support is essential.
- The successful candidate must have a non-judgmental empathetic approach to their work. Experience working with vulnerable individuals, especially women and children, would be hugely beneficial.
- An enhanced DBS on the update service or issued within the last 12 months is highly desirable. Candidates without a DBS already in place will require a new application to be completed prior to commencing the role.
To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on
To apply for this job please visit www.reed.co.uk.
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