Michael Page Business Support
The role of Customer Service Scheduler in the energy & natural resources sector involves coordinating schedules and ensuring seamless communication between teams and customers. Based in Preston (fully office-based), this temporary position requires excellent organisational skills to manage and prioritise tasks effectively.
Client Details
This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence.
Description
- Schedule and manage appointments for customer service operations.
- Communicate with customers to confirm and update bookings.
- Coordinate with internal teams to ensure timely service delivery.
- Maintain accurate records of schedules and customer interactions.
- Respond to scheduling queries and resolve any issues promptly.
- Optimise scheduling to maximise operational efficiency.
- Ensure compliance with company policies and industry standards.
- Provide administrative support to the customer service department as needed.
Profile
A successful Customer Service Scheduler should have:
- Strong organisational and time management skills.
- Experience in scheduling or coordination roles as well as customer service.
- Excellent communication skills, both written and verbal.
- Proficiency in using scheduling software or tools.
- A customer-focused mindset with attention to detail.
- Ability to work well under pressure and meet deadlines.
- A proactive and solution-oriented approach to problem-solving.
Job Offer
- 3 month temporary opportunity with the possibility of going perm
- Weekly pay
- Free on-site parking
- Immediate start
To apply for this job please visit www.reed.co.uk.
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