Outbound Sales Advisor | Full-Time, Permanent | Hybrid Nottingham | £25,506 Base (OTE £33.5k+)

Ready to build a long-term career in sales?
Join Domestic & General, the UK’s leading specialist warranty and insurance provider, supporting over 9 million customers and partnering with globally recognised brands. You’ll be part of a supportive, high-performing team with structured development, hybrid flexibility and strong earning potential.

Working hours:
Monday to Thursday 10:30am to 7:00pm, Friday 9:00am to 5:30pm

Location:
Hybrid, Nottingham office and home working

What’s on offer

• £25,506 basic salary plus average bonus of £8,000 per year (OTE £33.5k+)
• Monday to Friday working. No weekends
• Hybrid working with a mix of Nottingham office and home working
• Structured six-week training with ongoing coaching and support
• Clear progression through leadership programmes and internal opportunities
• 33 days’ annual leave including bank holidays
• Health Cash Plan, discounts, salary finance tools, EV leasing and long service awards
• Supportive, inclusive culture recognised as a Great Place to Work

What you’ll be doing day to day
You’ll be part of a busy outbound team, speaking to customers about protecting their household appliances. It’s a target-driven role, but just as importantly, it’s about having real conversations and doing the right thing for the customer.
On a typical day, you’ll:

• Make outbound calls and introduce customers to appliance protection plans
• Build rapport, understand customer needs and recommend the right cover
• Explain features and benefits in a clear, simple and compliant way
• Handle questions and objections with confidence and empathy
• Balance performance targets with great customer outcomes

Training and onboarding
You’ll get a structured start to help you feel confident from day one:

• Weeks 1–2: immersive training in the Nottingham office (Monday to Wednesday)
• Weeks 3–6: continued development with support from your team and leaders (office Tuesdays and Wednesdays)
• Ongoing hybrid pattern with regular in-office days to support your development
• Real-time coaching, peer support and continuous learning built into your week

What we’re looking for
We’re looking for people who are motivated, positive and ready to develop in a sales environment:

• At least 12 months’ outbound cold calling sales or door-to-door sales experience within the last 3 years (essential)
• Self-driven and comfortable working towards targets
• Empathetic, with strong listening skills and a focus on customer outcomes
• Resilient and adaptable in a fast-paced environment
• Clear and confident communicator
• Organised and comfortable working independently in a hybrid role

Quick recruitment process

• Initial conversation to discuss your experience
• Online assessment (around 30 minutes)
• Virtual interview (around 1 hour)
• Fast turnaround with feedback typically within 24 hours
• Offer, pre-employment checks and IT equipment sent ahead of day one

Important information

• Start date: Monday 3 August 2026
• Applicants must be based in mainland UK with the right to work.
• Full referencing process including credit and criminal record checks applies

Final note
This is a fast-paced, target-driven role, but also a genuinely rewarding one. If you’re someone who enjoys speaking to people, building trust and being rewarded for your performance, you’ll do well here.
For the best chance of being shortlisted, make sure your CV is up to date, includes clear dates and explains any gaps.

Apply now and take the next step in your sales career with Domestic & General.