Hales Group
Business Systems Administrator
Bury St Edmunds
Full time, Monday to Friday
Hybrid flexibility
Up to £30,000 per annum dependent on experience
We are actively recruiting for a Business Systems Administrator, for our Bury St Edmunds based client, a professional services organisation.
The Purpose of the role is to provide support to the Associate Director with document designer and PC exceptions reporting, maximising back-office system functionality and ensuring system changes are successfully embedded. You will support the delivery of projects that enhance client services, and produce regular reports, carrying out data analysis, and assisting with system, IT, and operational queries.
Key Responsibilities
- Develop and maintain document designer templates to ensure efficiency and implementation of new functionality.
- Assist in testing and implementing new features within back-office systems.
- Continuously improve systems and processes, providing support and training where needed.
- Support system updates, data cleansing, and reporting activities, liaising with team members as required.
- Ensure data accuracy and consistency across systems, escalating issues when necessary.
- Work collaboratively with teams to ensure adherence to system use and data standards.
- Contribute to or lead operational improvement projects to enhance efficiency, data quality, and client service delivery.
- Identify inefficiencies and implement scalable workflow improvements.
- Update systems in line with annual legislation changes.
- Support process mapping and documentation to improve consistency and performance.
- Maintain and update personal development records, ensuring objectives and training impacts are recorded.
Experience/Knowledge:
Essential:
- Data analysis and reporting
- Analytical mindset with the ability to interpret and present data clearly
- Experience maintaining and developing CRM or back-office systems
- Experience contributing to or managing small-scale projects
- Commercial awareness and understanding of business operations
- Strong attention to detail and accuracy
- Excellent organisational and prioritisation skills
- Confident MS Word and Excel skills
- Experience with company-specific systems or similar platforms
Desirable:
- Awareness of process improvement methodologies
Please apply today with your current CV or call our office on for more information. Alternatively you can email your CV direct to
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Admin Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.