C&M Travel Recruitment
Senior Operations Executive
A fantastic opportunity to join this award winning company. As Senior Operations Executive you will be responsible for owning and delivering critical operational workstreams across hotel planning, CRM management, financial reconciliation and data integrity.
Working with a high degree of autonomy, this role ensures the operational readiness and successful execution of all event cycles.
This role requires excellent organisational skills, strong analytical capability, and the confidence to make informed decisions while influencing outcomes across internal teams and external partners.
Senior Operations Executive Role and Responsibilities
- Act as the primary operational liaison for internal stakeholders, including Customer Service, Finance, IT, and Hosted Buyer teams.
- Oversee hotel contracting administration, ensuring all data is accurate and maintained in relevant systems.
- Manage accommodation allocation processes, including forecasting demand and rooming lists.
- Act as a CRM super-user, contributing to system enhancements and continuous improvement.
- Support delivery of ground transportation operations, produce and validate transport manifests and manage logistics.
- Own end-to-end reconciliation processes for hotels, transport, and related services.
- Oversee visa support processes, ensuring timely and accurate documentation.
Senior Operations Executive Skills and Experience Required
- Experience in operations, coordination, events, travel, hospitality, or similar fast-paced environments.
- High attention to detail, with strong data accuracy and documentation capabilities.
- Strong numerical and analytical skills, including financial reconciliation and cost tracking experience.
- Experience managing CRM or data systems, including validation and go-live processes.
- Strong interpersonal and communication skills, engaging effectively with diverse stakeholders.
- Proactive problem-solving ability with a solutions-oriented mindset.
- Experience with Passkey or similar accommodation systems desirable.
Senior Operations Key Benefits
- Salary up to £45,000 depending on experience
- Company bonus
- Modern office with supportive working environment
- Parking scheme
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Healthcare & Nursing Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.