Shipping Coordinator / Sales Administrator

Byfleet

£27,000 – £30,000

Our client is seeking a highly organised Shipping Coordinator / Sales Administrator to join their fast-paced and dynamic sales team. In this role, you will play a key part in supporting the sales function, ensuring smooth operations and efficient processes across the department. This is an excellent opportunity for a motivated professional looking to develop their skills and advance their career within a growing business.

Key Responsibilities:

• Manage and coordinate global shipments, ensuring timely delivery to customers worldwide.
• Process sales orders accurately and maintain up-to-date records within the sales database.
• Support the sales team by preparing quotations, proformas, and handling customer orders and enquiries.
• Maintain strong product knowledge to assist customers effectively and provide excellent service.
• Process returns promptly and carry out general administrative duties as required.

Key Skills:

• 2+ years experience in customer service or sales administration within an office-based environment
• Shipping experience is desirable

• Confident and professional telephone manner with the ability to handle customer enquiries effectively.
• Strong organisational and multitasking skills, with excellent attention to detail and accuracy.
• Excellent verbal and written communication skills, able to build positive relationships with customers and colleagues.
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook; experience with CRM systems is advantageous.

Benefits:

• Company pension
• Free onsite parking
• 30 days annual leave including bank holidays
• Progression opportunities