Optical Branch Manager – Southampton

About Lunaria Recruitment

Lunaria Recruitment is a specialist independent recruitment agency, focusing on optical, hearcare and luxury retail opportunities across London and the UK.

We are currently recruiting for an experienced Optical Branch Manager to join a modern and stylish independent practice in Southampton. This is an exciting opportunity to become part of a growing business that is passionate about delivering exceptional customer care and creating a welcoming, premium in-store experience.

The practice is looking for a confident, customer-focused and charismatic leader who can inspire their team, lead from the front and continue driving the business forward.

You will receive ongoing support from an experienced Regional Manager, who will work closely with you to help develop both your leadership skills and the success of the branch. Genuine long-term career progression opportunities are available for the right individual.

The Opportunity

This role would suit an experienced Optical Manager who thrives in an independent environment and enjoys combining commercial awareness with outstanding patient care.

You will take ownership of the day-to-day running of the practice, ensuring the highest standards across customer service, team performance and operational excellence.

The Role

• Managing the daily operations of the optical practice
• Delivering an exceptional customer experience at every stage of the patient journey
• Leading, motivating and developing the team to achieve their full potential
• Driving branch performance and identifying opportunities for business growth
• Supporting staff training, engagement and ongoing development
• Managing administration, compliance and operational procedures
• Working closely with the Regional Manager and wider team
• Maintaining a professional, welcoming and relaxed practice environment

What We’re Looking For

• Previous management experience within an optical practice is essential
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Commercially aware with a passion for customer service
• Confident, organised and self-motivated
• A positive and professional approach with strong attention to detail

Salary & Benefits

In return for your hard work and dedication, you will receive an excellent package including:

• Competitive salary
• Achievable bonus scheme
• Monday to Saturday working
• No Sunday working or late nights
• Generous holiday allowance
• Company pension
• Company sick pay
• Career development opportunities
• Additional training and optional courses
• Staff and family discounts
• Supportive and relaxed working environment
• Additional company perks

Please note: Previous management experience within an opticians is essential for this position.

For further information or to express your interest, please contact the friendly team at Lunaria Recruitment.

All applications and enquiries will be handled with the strictest confidence.