Introduction

Welcome to Gallagher – a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.
Overview

Are you an experienced Account Director looking to step into a role where you can genuinely add value to an already high-performing team?

We’re looking for a proven and driven Account Director to join our established East of England business, helping to build on the success of a strong, well-established P&L. This is a team with real momentum – credible leadership, long-standing client relationships, and a clear growth trajectory; so we’re looking for someone who can come in, bring experience, and help elevate the offering even further.

You’ll be joining one of our largest and most successful Retail teams, with access to both our Chelmsford and Ipswich offices. The business benefits from a well-resourced infrastructure, including dedicated placement expertise, strong servicing support, in-house claims, in-house risk management and an experienced wider team around you – giving you the platform to focus on what you do best: building relationships and developing your portfolio.

What sets this opportunity apart is the balance of scale and culture. Backed by Gallagher’s global reach and national presence, the team operates with a genuinely local, relationship-led approach, focused on the commercial mid-market. It’s a collaborative environment where individuals are trusted, supported and given the space to succeed – without losing the agility and personality of a regional office.

If this sounds like the opportunity for you, we’d love to hear from you.

We’re happy for the successful candidate to be based in either our Ipswich or Chelmsford office, working on a hybrid basis.

How you'll make an impact

• Manage the renewal process for your clients, gathering information and discussing terms to secure the best outcomes.
• Maintain and grow your book of business by identifying and acting on new opportunities.
• Build strong relationships with brokers to access competitive terms that meet your clients’ objectives.
• Visit clients as needed, showcasing your interpersonal skills and commitment to excellent service.
• Handle account queries and credit control matters, resolving issues promptly and escalating concerns when necessary.

About You

• You have a proven track record as an Account Executive or Account Director, with experience managing and developing client relationships.
• You’re working towards or hold a Chartered Insurance Institute qualification (Dip CII/Cert CII).
• You have a strong understanding of general insurance products, services, and classes of insurance, as well as knowledge of the London Market, Lloyd’s, and the wider industry.
• You’re detail-oriented, with excellent administrative skills and a focus on accuracy.
• You’re passionate about delivering outstanding client service and building lasting relationships.
• You’re proactive and driven, with exceptional communication and interpersonal skills.
• You’re eligible to work in the UK and are open to travel as required.

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Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of t