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Support Engineer

INTEC SELECT LIMITED


Support & Automation Technician | Permanent | Maidstone, Kent | £35,000 

Overview:
We are looking for an IT & Automation Technician to join a fast-growing e-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands-on IT support with automation maintenance across a state-of-the-art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently.

This is a permanent, full-time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP.

Role & Responsibilities:

  • Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick-to-light systems and right-size packaging machines
  • Perform proactive maintenance to maximise uptime and prevent breakdowns
  • Carry out reactive repairs to get production lines back up and running quickly
  • Provide first-line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers
  • Assist the IT Manager with infrastructure projects, upgrades and improvements

Skills & Experience:

  • Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment
  • Hands-on tinkerer mindset, comfortable with tools, problem-solving and learning how things work
  • Strong interest in technology, IT systems and automation processes
  • Experience with MS365 and Ubiquiti environments is a plus
  • Highly IT literate, proactive and able to get things done independently
  • Obsessed with improving systems and processes to maximise efficiency

Package:

  • £35,000 Base Salary
  • On Site (Maidstone)
  • On Call Rota 
  • Great Benefits Package
  • Career Progression Opportunities

Support & Automation Technician | Permanent | Maidstone, Kent | £35,000 

To apply for this job please visit www.reed.co.uk.

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