Cobalt Recruitment
Systems Support Analyst (12 Month FTC)
Our client is a leading organisation within the property and accommodation sector, operating a portfolio of sites across the UK. With a strong focus on technology, operational excellence, and continuous improvement, they are seeking a Systems Support Analyst to join their Business Systems team on an initial 12-month fixed-term contract, with the potential for extension.
This role sits at the centre of business systems support and optimisation. The focus is on administering core platforms, supporting users, driving system improvements, and ensuring business-critical applications operate efficiently across the organisation.
You will work closely with operational stakeholders and third-party providers to troubleshoot issues, manage system enhancements, support migrations, and improve processes across key business systems.
Role Overview
- Administer and support Entrata and other core business systems, ensuring effective day-to-day operation and system performance
- Provide technical support, investigate system issues, manage helpdesk tickets, and coordinate resolutions with third-party vendors
- Manage system configurations, user access, permissions, workflows, and operational settings across business applications
- Support system upgrades, testing, enhancements, integrations, and migration projects, including data validation and cleansing
- Produce system documentation, reports, dashboards, and user training materials to support business operations
- Collaborate with stakeholders across the business to drive continuous improvement, compliance, and effective system adoption
Requirements
- Minimum 1-2 years' experience administering business systems within a commercial environment
- Experience with Entrata, Yardi, StarRez, Kinetic, or similar property management or enterprise platforms
- Strong troubleshooting and problem-solving skills with the ability to resolve system issues effectively
- Good understanding of operational business processes and how technology supports them
- Experience supporting, training, and communicating with non-technical users
- Strong attention to detail with a focus on data accuracy, validation, and quality control
- Proactive and organised approach with a passion for continuous improvement and delivering excellent service
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Admin Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.