Credit Control Administrator

Derbyshire

Hybrid Role

Eaton Syalon are delighted to be supporting our client to recruit a Credit Control Administrator to join their finance team.

This is an excellent opportunity for an individual with credit control, credit risk, or customer onboarding experience to join a supportive team environment. You will play a key role in onboarding new customers, assessing credit risk, maintaining accurate customer data, and protecting the business from fraudulent applications.

Working as part of a close-knit team, you will have the opportunity to contribute to the continued success of the business while developing your skills within a fast-paced environment.

Key Responsibilities:

• Onboard new customers and manage customer account setup processes
• Assess new account applications and make informed credit decisions
• Identify and mitigate potential credit risks and fraudulent application
• Manage and respond to enquiries within the departmental inbox
• Record and maintain detailed communication records
• Liaise with internal commercial teams to support business objectives
• Resolve customer queries via telephone and email in a professional manner
• Ensure all company policies, procedures, and key controls are adhered to
• Deliver a high standard of customer service to both internal and external stakeholders
• Support the wider finance function and undertake additional duties as required

Person Profile:

• Have previous experience within credit control, credit risk or a similar finance administration role
• Demonstrate a strong understanding of credit control principles and risk assessment
• Possess excellent attention to detail and a high level of accuracy
• Be highly organised with strong communication skills
• Have a proven track record of reliability and delivering high-quality work
• Be confident building relationships with customers and internal stakeholders

If you are looking for a new challenge within a growing organisation and have a keen eye for detail alongside a passion for credit and risk management, we'd love to hear from you.