TXP Technology x People
Lead Research Operations Manager
Location: London, Bristol or Manchester, 2 days on site per week
Contract: 6 months, scope to extend
Clearance: Active SC is preferred
Inside IR35, £675 P/D
Overview
We are seeking a Lead Research Operations Manager to support a government client focusing on improving and scaling research operations. You will operate at a senior level to remove operational barriers, streamline research practices, and enhance the efficiency and effectiveness of research delivery across a complex, multi-service environment.
Key Responsibilities
- Lead research operations strategy and execution across key programmes
- Identify and remove operational blockers to improve research delivery at scale
- Improve participant recruitment processes across complex and high-risk user groups
- Establish and enhance governance, ethics, and research processes
- Work with stakeholders to align solutions and drive adoption of best practice
- Manage tooling, suppliers, and operational processes to reduce cost and duplication
- Support the day-to-day running of research operations alongside the wider GDS function
- Drive process improvement, automation and potential AI adoption where appropriate
Essential Experience
- Strong experience in Research Operations at a senior or lead level
- Proven ability to operate in leadership roles and influence strategy
- Experience improving research processes, governance, and tooling
- Strong stakeholder management and alignment skills
- Experience working on large-scale programmes or complex organisations
- Combination of Research Operations and hands-on research understanding
Skills & Behaviours
- Strategic thinker focused on process improvement and efficiency
- Confident leader able to operate with autonomy
- Strong collaborator across multidisciplinary teams
- Ability to work at pace and navigate ambiguity
- Commercial awareness and financial acumen
Desirable
- Experience within large tech organisations or government departments
- Background combining public and private sector experience
- AI or automation experience within research operations
- Relevant academic background (e.g. HCI, Psychology)
To apply for this job please visit www.reed.co.uk.
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