Mpeople Recruitment
Transport Operations Specialist
Salford
£35,000 per annum
35 hours per week
Mpeople Recruitment are pleased to be partnering with a well-established client in Salford to recruit a Transport Operations Specialist.
This role is ideal for someone with experience in transport or logistics who enjoys managing customer relationships and coordinating day-to-day transport operations within a fast-paced environment.
Key Responsibilities:
- Act as a primary contact for designated client accounts
- Manage bookings and customer requests, including quotations, tracking, and updates
- Work closely with internal teams to ensure smooth and efficient service delivery
- Monitor performance against service levels and key client KPIs
- Keep customers informed of any changes, delays, or updates to shipments
- Handle enquiries, issues, and escalations in a timely and professional manner
- Build and maintain strong working relationships with clients and colleagues
- Identify opportunities to enhance service delivery and support business growth
- Assist with onboarding new customers and ensuring a seamless setup
- Support client meetings, site visits, and regular communication channels
Skills & Experience:
- Solid understanding of freight forwarding (road freight knowledge highly desirable)
- Strong communication and customer service skills
- Good problem-solving ability and attention to detail
- Ability to prioritise workloads and manage time effectively
- Customer-focused approach with strong relationship-building skills
- Comfortable working both independently and as part of a team
Due to the high volume of applications, if you do not hear back within 5 working days, please assume your application has not been successful.
To apply for this job please visit www.reed.co.uk.
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