Nigel Frank International
Product Manager – Dynamics 365 CE / CRM
We are looking for a Product Manager to join our growing product team and help shape the future of our end-to-end property transaction platform.
This is a hands-on role where you will own and drive product areas end-to-end across a multi-sided marketplace connecting buyers, sellers, estate agents, and financial services. You will play a key role in defining and delivering seamless, data-driven customer and partner journeys across a complex and fast-moving PropTech environment.
We operate within a modern Microsoft ecosystem where Dynamics 365 CE is a core platform capability, alongside tools such as Acre and integrated Power Platform services. Experience with either Dynamics 365 or Acre is highly desirable, particularly within regulated or transactional industries such as real estate or financial services.
Key Responsibilities
- Own and drive theproductroadmap for key areas of the platform, including:
- Customer acquisition and onboarding journeys
- Property search and transaction flows
- Lead management and CRM processes
- Mortgage and conveyancing workflows
- Estate agent and partner tools
- Translate business objectives and customer needs into clear product requirements, user stories, and acceptance criteria
- Work closely with engineering, design, data, and commercial teams to deliver high-quality, scalable product features from concept through to launch
- Use data, analytics, and user research to identify opportunities, define success metrics, and prioritise the product backlog
- Design and run experiments (A/B testing, funnel optimisation) to improve conversion, engagement, and operational efficiency
- Manage stakeholders across both consumer-facing and partner-facing sides of a complex marketplace
- Continuously identify friction points in the property transaction journey and design solutions to simplify and automate processes
- Contribute to overall product strategy in a fast-scaling, product-led environment
Required Skills & Experience
- 2-5+ years' experience in Product Management or a similar product-focused role
- Experience working on consumer-facing digital products, marketplaces, or transactional platforms
- Strong understanding of product analytics, experimentation, and data-driven decision-making
- Proven ability to work cross-functionally with engineering, design, and commercial teams
- Experience managing complex, multi-stakeholder or multi-sided platforms
- Comfortable working in a fast-paced, high-growth environment with end-to-end ownership
- Experience with Dynamics 365 CE, Acre, or similar CRM platforms
Nice to Have
- Experience in PropTech, FinTech, marketplaces, or regulated transactional industries
- Exposure to mortgage, conveyancing, or financial services workflows
- Experience scaling early-stage or high-growth product teams
What We Offer
- Opportunity to shape a category-defining platform in the UK property space
- High ownership and direct impact on product direction
- Fast-moving, collaborative, product-led environment
- The chance to simplify one of the most complex consumer journeys in the UK
- Exposure to a modern Microsoft ecosystem including Dynamics 365 and Power Platform
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Engineering Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.