Quality Assurance Officer

Technical – Taiko Acton- BONSAI

Contract: Full Time Salary: £29,000 – £31,000 Contracted Hours: 40

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK.

As a Quality Assurance Officer at Taiko Foods, you are a detail-oriented, proactive, and highly organised professional with a passion for maintaining the highest standards in food safety and quality. You have a keen eye for identifying areas of improvement and thrive in ensuring that products meet both regulatory standards and customer expectations. Your experience in quality control and compliance will enable you to support our mission of providing safe, high-quality food products to our customers. You excel in a fast-paced environment, effectively communicate across teams, and are driven by the desire to deliver excellence in everything you do. If you are committed to upholding best practices and have a strong background in food quality management, we want you to be part of our team.

Quality Assurance & Compliance

• Ensure compliance with Food Safety and Quality Management System (QMS) procedures, including allergen controls.
• Conduct GMP (Good Manufacturing Practice) and COP (Compliance Observation Process) audits.
• Verify product compliance with factory specifications; report any deviations in legality, quality, or consistency.
• Monitor staff hygiene practices and report issues to the QA Manager.
• Maintain documented records as per QMS requirements or QA Manager instructions.
• Report and email all non-conformances to the QA Manager daily.
• Lead by example in adhering to procedures and company standards.

Operational Checks & Monitoring

• Perform daily temperature checks on chillers, freezers, and food products using calibrated probes.
• Quarantine and immediately report any non-conforming products or equipment.
• Collect and organize daily check sheets from factory areas.
• Ensure technical equipment is operational at all times.
• Calibrate and verify equipment as instructed by QA Manager.

Support & Collaboration

• Action requests from the QA or Quality Manager (e.g., sample collection, temperature checks).
• Support QCs in their routine tasks and provide guidance when needed.
• Be flexible in assisting with various duties within the Technical Department.
• Participate in taste panels.

We're proud to offer:

• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Group Personal Pension
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.