Hays Specialist Recruitment Limited
Your new company
We are currently seeking an experienced and motivated Property Services Assistant to join a busy housing association on a temporary basis, with an immediate start available. This role offers the opportunity for extension and longer-term stability through to March 2027.
Your new role
You will play a key role in supporting the delivery of an efficient and customer-focused property and repairs service. Working within a fast-paced team, you will be responsible for coordinating repairs, liaising with tenants and contractors and ensuring excellent service delivery in line with organisational standards and KPIs.
- Act as a first point of contact for repairs and property-related enquiries
- Raise and manage works orders in line with agreed procedures.
- Liaise with tenants, contractors, and internal teams to schedule and progress repairs
- Monitor jobs to ensure completion within agreed timescales and service level agreements (SLAs)
- Maintain accurate records and update housing management/repairs systems
- Provide high-quality customer service across phone, email, and digital channels
What you'll need to succeed
- Previous experience in a housing, property services, or repairs environment is highly desirable.
- Strong administrative and organisational skills with the ability to manage a busy workload
- Excellent communication skills and a customer-focused approach
- Experience working with repairs systems or scheduling/planning roles is advantageous.
- Ability to work independently and as part of a team in a target-driven environment
- Must be immediately available
What you'll get in return
- Immediate start
- Opportunity to join a well-established housing organisation
- Potential for contract extension through to March 2027
- Valuable experience within a supportive and dynamic team
- Competitive salary
- On-site parking
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
To apply for this job please visit www.reed.co.uk.
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