Block Property Manager

Home-based with regular site visits and monthly team meet-ups.

£35,000 per annum plus benefits.

Working hours: Monday-Thursday 9:00am-5:30pm, Friday 9:00am-5:00pm (flexibility for earlier start/finish available).

Role Overview

Responsible for managing a portfolio of residential properties, ensuring high standards of service delivery, legal compliance, financial control, and effective communication with leaseholders, directors, contractors, and other stakeholders.

Key Responsibilities

Communication & Stakeholder Management

• Maintain timely and professional communication with leaseholders, directors, and contractors
• Respond to queries within agreed timeframes
• Provide regular portfolio updates and reports to client representatives
• Produce correspondence including notices, newsletters, and resident communications

Property & Portfolio Management

• Manage day-to-day operations across assigned developments
• Conduct regular site inspections and produce reports with actions and follow-up
• Oversee reactive and planned maintenance works
• Ensure service standards are maintained across all sites

Legal & Compliance

• Interpret leases, contracts, and related legal documents
• Ensure compliance with relevant legislation and codes of conduct
• Organise and minute meetings (AGMs/EGMs/residents’ meetings)
• Support legal processes including disputes and conveyancing matters

Service Charge & Financial Management

• Prepare annual service charge budgets and monitor expenditure
• Liaise with credit control regarding arrears and payment plans
• Review and approve invoices and manage financial performance of developments
• Ensure year-end accounts are prepared and filed correctly

Contracts & Asset Management

• Manage maintenance and service contracts (cleaning, gardening, security, etc.)
• Oversee mechanical and electrical servicing and compliance testing
• Review supplier performance and ensure cost efficiency
• Manage Section 20 consultation processes for major works and long-term contracts

Health & Safety / Risk Management

• Ensure statutory health & safety compliance across all developments
• Act on risk assessments, inspections, and audit recommendations
• Maintain up-to-date compliance documentation

Insurance & Major Works

• Ensure appropriate insurance cover is in place for all sites
• Manage insurance claims and associated remedial works
• Plan and coordinate major works projects, including consultation and delivery

Administration & Systems

• Maintain accurate records and property management systems
• Ensure documentation and reporting requirements are met
• Support internal audits and operational processes

General Requirements

• Full UK driving licence required for site visits
• Strong organisational, communication, and problem-solving skills
• Ability to manage multiple priorities and meet deadlines
• Understanding of property management legislation and best practice

Benefits Package

• 33 days’ holiday, plus additional leave for long service
• Private medical insurance and life insurance
• Employee Assistance Programme (wellbeing support)
• Paid professional membership fees (including TPI and RICS)
• Internal promotion and career development opportunities
• Regular social events
• Paid charity volunteering days
• Commission for business referrals
• Employee referral bonus of up to £1,000

Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.