Your new company

Your new employer is a well-established and forward-thinking international insurance broker, operating across both the commercial insurance and reinsurance markets. With a strong global presence and ambitious growth plans, the business is committed to modernising the broking landscape and delivering exceptional risk solutions to clients worldwide. The organisation promotes a highly collaborative and inclusive culture, offering employees the opportunity to develop their careers within a dynamic and entrepreneurial environment while gaining exposure to international clients and markets. Due to growth in their Marine team, a position for a Cargo Account Handler / Technician has arisen.

Your new role

In your new role as an Account Handler / Technician within the Marine Client Services team, you will play a key part in supporting broking activity with a particular focus on Cargo business. You will operate in a fast-paced, client-facing environment, providing high-quality technical and administrative support to both brokers and clients. Your responsibilities will include producing slips, drafting policy documentation and wordings, and preparing renewal information for market submission. You will also be involved in premium processing, including the production of debit and credit notes, and will ensure all documentation meets regulatory and contract certainty requirements.Alongside this, you will work closely with brokers and global stakeholders to manage client queries, maintain accurate records across internal systems, and ensure the smooth flow of information between all parties. You will utilise London Market platforms and broking systems to submit documentation to the Bureau and support placement activity. The role offers strong exposure to international markets and provides the opportunity to build relationships with clients, underwriters, and colleagues across a global network.

What you'll need to succeed

To be successful in this role, you will have prior experience in a technical insurance support or account handling position, ideally within the Marine or Cargo class of business. You will possess a solid understanding of the insurance or reinsurance market, with the ability to interpret and produce technical documentation such as slips and policy wordings. Strong organisational skills and attention to detail are essential, along with the ability to manage multiple tasks and work effectively under pressure to tight deadlines.You will be a confident communicator, capable of liaising with a range of stakeholders, and will demonstrate a proactive approach to problem-solving and client service. Intermediate Excel skills are required, and candidates who are working towards or have achieved CII qualifications will be highly regarded. A team-oriented mindset and willingness to contribute to a collaborative culture are key.

What you'll get in return

In return, you will receive a competitive salary of up to £50,000 (D.O.E) alongside the opportunity to develop your career within a growing, internationally focused organisation. You will benefit from working in a supportive and inclusive environment where your development is encouraged, with exposure to global clients and emerging markets. This role offers excellent progression potential and the chance to build a strong technical and client-facing skillset within the London Market.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk