Elevation Recruitment Group
Customer Service Administrator
Service Delivery team
Wakefield
£25,000 – £26,000
Full Time | Permanent
Are you an organised administrator with strong Excel skills looking to join a forward-thinking and innovative organisation?
We are recruiting for a Service Delivery Administrator to join a fantastic business in Wakefield that is known for its excellent culture, supportive management team, and genuine opportunities for career progression.
This is a varied role where you will play a key part in supporting service delivery operations, maintaining accurate data, producing reports, and ensuring customers receive an exceptional level of service.
Key Responsibilities
- Supporting the Service Delivery team with day-to-day administration
- Maintaining and updating customer and operational data
- Producing reports and analysing information using Excel
- Monitoring service performance and KPI data
- Coordinating customer requests and ensuring timely resolution
- Liaising with internal departments to ensure smooth service delivery
- Managing documentation, records, and system updates
- Identifying opportunities to improve processes and efficiencies
Requirements
- Previous administration experience within a busy office environment
- Strong Microsoft Excel skills, including data manipulation and reporting
- Excellent attention to detail and organisational skills
- Strong communication skills and a proactive approach
- Ability to manage multiple tasks and prioritise workloads effectively
- Confident working with systems, data, and reporting tools
What's on Offer?
- Salary of £25,000 – £26,000
- Fantastic company culture and working environment
- Genuine progression and development opportunities
- Opportunity to join an innovative and growing organisation
- Supportive and collaborative team
This is an excellent opportunity for an ambitious administrator looking to develop their career within a business that truly invests in its people.
To apply for this job please visit www.reed.co.uk.
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