Retail Investigations Administrator

• Salary: Competitive
• Location: Plymouth, Devon
• Temporary to Permanent
• Hours: Flexibility to work 12-hour day shifts on a 4-on, 4-off rota

Join one of the UK's fastest-growing privately owned companies, a Sunday Times Top Track 100 company. Since its inception in 1989, our client has expanded to over 200 stores nationwide. They place people at the heart of their retail concept and are committed to investing in their staff to make the future extraordinary.

They are currently seeking a dynamic Retail Investigations Administrator to join their team at their Head Office in Plymouth.

Day-to-day of the role:

• Support investigations relating to retail store activity, including internal and external dishonesty.
• Review incident reports, operational records, and CCTV footage to identify relevant information.
• Gather, organise, and prepare evidence packs for internal investigations.
• Build accurate timelines and clearly document investigative findings.
• Identify patterns, inconsistencies, anomalies, and trends within operational data.
• Maintain accurate case records and investigation documentation.
• Ensure all information is handled confidentially and in accordance with company procedures and Data Protection requirements.
• Provide administrative and analytical support to the wider investigations and operations team.
• Assist with cross-team operational support during periods of leave or absence.

Required Skills & Qualifications:

• Exceptional attention to detail and a high level of accuracy.
• Highly organised and able to manage multiple cases and deadlines effectively.
• Enjoys analysing information and solving problems methodically.
• Can remain focused while reviewing detailed information and evidence.
• Handles sensitive and confidential information professionally.
• Strong administrative and computer skills, including confidence using multiple systems.
• Clear communicator and maintains accurate documentation.
• Works well independently and as part of a wider team.

Benefits:

• Long service awards
• Employee discount
• Cycle to work scheme

To apply for this Retail Investigations Administrator position, please submit your CV today! Please contact Emma at the Reed Devon & Cornwall office for more information.