Elevation Recruitment Group
Customer Account Manager
Location: Hull
Salary: £40,000 per annum
A well-established and successful manufacturing company based in Hull is looking to recruit a Customer Account Manager to join its growing team.
This is an excellent opportunity for a customer-focused professional who enjoys building strong relationships, managing key accounts, and ensuring customers receive exceptional service from enquiry through to delivery.
Key Responsibilities
- Manage and develop relationships with existing customer accounts.
- Act as the main point of contact for customer enquiries, orders, and ongoing support.
- Coordinate with internal departments including production, planning, and logistics to ensure customer requirements are met.
- Monitor order progress and provide customers with regular updates.
- Identify opportunities to grow existing accounts and support business development activities.
- Resolve customer issues promptly and professionally.
- Maintain accurate customer records and prepare reports as required.
About You
- Previous experience in an Account Management, Customer Account Manager, or Customer Service role within manufacturing or a similar industry.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Commercially aware with a proactive approach to customer satisfaction.
- Confident using Microsoft Office and CRM/ERP systems.
- A team player with a positive, customer-first attitude.
If you're an experienced Customer Account Manager looking to join a respected manufacturing company where you can make a real impact, we'd love to hear from you. Apply today.
To apply for this job please visit www.reed.co.uk.
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