Estate Agent

Branch Manager
Bolton – Greater Manchester
Basic £35,000
OTE £45K+

Are YOU an experienced Estate Agent?
Knowledgeable in both the Sales & Lettings sector?
Have strong Leadership skills & passionate about mentoring a Team?

My Client is looking for a Branch Manager to lead and manage their market-leading Estate Agency and Brand in Bolton, overseeing sales, lettings, property management and customer service operations. The successful Candidate will ensure the branch meets its commercial, service, compliance and growth targets in line with company strategy.

Key Responsibilities:

• Oversee the day-to-day estate agency operations in Bolton: sales, lettings, property management.
• Lead, coach, and develop the branch team: negotiators, property managers, administrators etc.; set clear goals, hold performance reviews, provide training and feedback.
• Set and drive targets for revenue, profitability, growth (sales volumes, lettings metrics, void-periods etc.), monitor performance vs targets, take corrective action when needed.
• Ensure full compliance with all relevant property/letting law, tenancy deposit schemes, "right to rent" checks, data protection, health & safety etc.
• Deliver high standards of service to clients: landlords, tenants, vendors, buyers. Maintain strong relationships, respond promptly to enquiries, resolve issues professionally.
• Manage branch financials: budgeting, forecasting, cost control, overhead management.
• Maintain high standards in branch presentation, tools & systems. Implement efficient workflows and best practices to improve operations.
• Keep up to date with local market trends, competitor activity and customer demand
• Oversee branch marketing & promotion: property listings, valuations, viewings, online & offline marketing, local area presence.
• Liaise with upper management: report on performance, escalate issues, implement corporate initiatives at the branch level.
• Mitigate risk: ensure health & safety standards, manage complaints or disputes, protect data, ensure legal & regulatory compliance.

The successful Candidate will have:

Essential:

• Experience in estate agency (sales & lettings) including branch management or similar leadership role.
• Track record of meeting or exceeding performance / financial targets.
• Strong leadership & people management skills; ability to motivate, mentor & develop team members.
• Excellent verbal & written communication skills; good customer service orientation.
• Commercial awareness: understanding of P&L, margin control, cost management.
• Highly organised; able to prioritise, manage multiple tasks.
• Good IT skills: familiarity with property management / CRM software, Microsoft Office etc.
• Strong knowledge of relevant legislation and regulation affecting property / lettings in the UK.

Advantageous:

• Experience in Bolton / Greater Manchester estate agency market.
• Experience of marketing & promotion, social media / digital property listings.
• Strong network of contacts in the local property market.

Salary & Benefits:

• £35,000 per annum + commission OTE £45,000 (based on performance).
• Pension scheme.
• 25 days' holiday per annum.
• Parking space
• Ongoing professional development / training.
• Supportive and friendly team environment.

For further details please contact,

INDSD