Job Profile Summary

Be an active / proactive member in the Natural Resources Underwriting team as part of the Energy Division, underwriting Upstream and Midstream business and developing / maintaining business relationships with brokers and clients (as well as within Chaucer) to help the team deliver on their business plans.

Job Description

1. Assist in the review of new and renewal risks including slip analyses, perform model-based rating and benchmarking as well as rate change analysis, and undertake premium monitoring
2. Assist in aggregation analysis in conjunction with the underwriters and/or modelling/aggregation team as appropriate, including Natural Catastrophe pricing
3. Monitor risks written and that are due for renewal by preparing and updating renewal lists, analyse brokers’ pipeline reports and liaise with the underwriting team to develop effective business production targets
4. Ensure prospects logged in underwriting database and followed up
5. Prepare reports and statistical information as required by the underwriters
6. Assist with the developments and enhancements of underwriting systems where applicable, e.g. new and/or enhanced benchmarking models, etc.
7. Liaise with other business areas within Chaucer as required, including credit control, claims, internal risk review, actuarial function and compliance etc.
8. Liaise with Underwriting Operations team as may be required
9. Monitor PPL / e-placement platforms and liaise with underwriting team
10. Provide general assistance to underwriting team as may be required

Regulatory Responsibilities

1. Manage the relationships with Customers, Agents and Service Providers:
2. Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction;
3. Foster positive relationships with Customers and attain an understanding of their needs;
4. Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and,
5. Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers.
6. Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded
7. Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals

1. Skills and Competencies
2. Lloyd’s experience
3. Microsoft Office, Excel – Intermediate
4. Analytical
5. Flexible and adaptable
6. Excellent organisational skills
7. Team player
8. Effective communication skills at all levels

Education

1. ACII or working towards

ABOUT US

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.