Reed Business Support are delighted to be recruiting for a full-time, permanent Administrator to join a thriving and growing business. This is an excellent opportunity for an organised and proactive individual who enjoys variety in their role and takes pride in providing exceptional administrative support across the business.

The successful candidate will play a key role in ensuring the smooth day-to-day running of the office, supporting multiple departments, maintaining accurate records, coordinating travel and events, and delivering a high standard of customer service.

This position would suit an experienced Administrator who enjoys a varied workload and thrives in a busy office environment. You will be a dependable and organised professional, capable of managing a broad range of administrative responsibilities whilst helping to ensure the efficient operation of the business.

Benefits

• Competitive salary of up to £30,000 per annum
• Monday to Friday working pattern
• Opportunity for hybrid working following a successful training period
• 23 days annual leave plus bank holidays
• Modern, refurbished offices with a friendly team environment
• Free onsite parking
• Ongoing training and development opportunities

Duties and Responsibilities

• Process and manage enquiries received from UK and international customers
• Distribute enquiries to the relevant sales team members via the company's CRM system
• Maintain and update multiple databases, ensuring information is accurate and up to date
• Prepare and issue quotations for customers and internal stakeholders
• Provide general administrative support across the business
• Edit and upload product images to the company website using Photoshop (full training provided)
• Answer incoming telephone calls and direct enquiries to the appropriate department
• Order and maintain office stationery and supplies
• Manage staff holiday records and maintain accurate absence data
• Arrange transport, accommodation and vehicle hire for employees travelling on business
• Process incoming and outgoing post
• Coordinate company events, including Christmas parties, team-building activities and social events
• Assist with document preparation, filing and record management
• Support office processes and contribute to continuous improvements

Required Skills & Qualifications

• Previous experience within an administrative, office support or office management role
• Excellent organisational skills with the ability to manage multiple tasks and priorities
• Exceptional attention to detail and accuracy
• Strong communication skills, both written and verbal
• Proficient in Microsoft Office applications, including Outlook, Word and Excel
• Comfortable learning and using CRM systems and other business software
• Professional, proactive and adaptable approach to work
• Ability to work independently whilst also supporting colleagues across the business
• Strong problem-solving skills and a positive, team-focused attitude