Cameo Consultancy Recruitment Ltd
As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role:
Supporting the service team providing high levels of customer service, maintaining the database and administration.
Key Accountabilities of the Customer Service Administrator:
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Be first point of contact for customers
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Providing high levels of customer care over the phone and via email
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Liaise with customers, resolving any queries quickly and efficiently
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Generate system based quotes and invoices
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Support with coordinating service administration
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Contact customers to confirm proposed dates and obtain order numbers for scheduled work
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Maintain database all customer records
Skills Required for the Service Administrator:
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Confident customer services skills
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Methodical approach used to managing a busy workload
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Administration experience within an office environment
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Solid IT skills including MS Office
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Excellent communications skills
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Organised approach to work, able to work on multiple tasks at the same time
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High levels of accuracy and attention to detail
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Adaptable in a changing environment
What's in it for you?
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A salary of up to £26,000
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Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday with 30 min lunch
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22 days hol +bank hols, increasing with service
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Training, support and development
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Working for a successful, established business
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Private healthcare for you and your family after six month probation
To apply for this job please visit www.reed.co.uk.
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