Property Administrator

Location: North London | Contract: Permanent | Hours: 8:30am–5:30pm
Department: Commercial Property Management | Salary: Competitive (DOE)

About the Company

A long-established, privately owned property investment company managing around 750 commercial and residential properties, primarily across Central London, with additional assets throughout England, Scotland, and Wales.

Role Overview

The Property Administrator provides administrative, utilities, and compliance support across a commercial property portfolio. The role involves coordinating repairs, managing utility accounts, processing invoices, supporting Health & Safety compliance, and acting as a key contact for tenants, contractors, suppliers, and internal teams.

Key Responsibilities

Administration

• Support the Commercial Property Management team with day-to-day administration.
• Act as a first point of contact for tenants and contractors.
• Manage inboxes, trackers, diaries, and records.
• Assist Property Managers with repairs, utilities, service charges, insurance, and general portfolio administration.
• Liaise with Lettings, Legal, Accounts, and Service Charge teams.

Utilities Management

• Set up, transfer, amend, and close utility accounts.
• Maintain accurate account records and resolve billing issues with suppliers.
• Monitor billing accuracy, payment methods, meter readings, and invoice queries.

Repairs & Maintenance

• Log property issues and raise work orders.
• Instruct contractors, monitor progress, obtain quotations, and maintain records.
• Ensure repairs are completed efficiently and communicated to relevant parties.

Finance & Purchase Orders

• Raise purchase orders and submit invoices for processing.
• Monitor outstanding invoices and resolve discrepancies with suppliers and internal teams.

Health & Safety Compliance

• Support audits, compliance activities, and reporting.
• Maintain compliance records and track remedial actions.
• Attend compliance meetings and occasional site visits.

Tenant & Contractor Liaison

• Respond to enquiries regarding repairs, utilities, insurance, and service charges.
• Coordinate contractor works and maintain positive working relationships.

Additional Duties

• Manage key allocation and tracking.
• Support departmental systems and processes.
• Assist with supplier reviews and shared inbox management.

Skills & Competencies

• Strong organisation and attention to detail.
• Excellent communication and customer service skills.
• Ability to prioritise workloads and manage multiple tasks.
• Proactive, solutions-focused approach.
• Good Microsoft Office skills, particularly Word, Excel, and PowerPoint.
• Confident working with a range of stakeholders.

Experience & Qualifications

Essential

• Previous administration experience, ideally within property, utilities, finance, or a related sector.
• Experience processing invoices and using finance or property management systems.
• Strong organisational and problem-solving skills.

Desirable

• Experience in commercial property management.
• Knowledge of utility account management and billing processes.
• Business or administration qualification (A-Levels or equivalent).

Personal Attributes

• Reliable, proactive, and highly organised.
• Professional, customer-focused, and accountable.
• Flexible, collaborative, and calm under pressure.

Please "apply" below