Operations Assistant

Kensington, London | £27,000 – £28,000 + Career Progression | Permanent, Full-Time

Are you an organised, ambitious, and customer-focused professional looking to build a career within a prestigious international events environment?

We are partnering with a globally recognised events organisation that delivers high-profile conferences, exhibitions, awards programmes, and industry-leading networking events across multiple continents. This is an exciting opportunity to join a dynamic operations team supporting world-class events attended by senior decision-makers, global brands, and industry leaders.

The Opportunity

As an Operations Assistant, you will play a pivotal role in the successful planning and delivery of a portfolio of large-scale events. Acting as a key point of contact for exhibitors, sponsors, contractors, and internal stakeholders, you will ensure exceptional service standards while supporting the seamless execution of events from planning through to on-site delivery.

This role offers excellent long-term progression for someone looking to establish a career within the events industry.

Key Responsibilities

• Act as the first point of contact for exhibitors and event stakeholders.
• Deliver professional and timely customer support via phone and email.
• Coordinate exhibitor communications and logistical information throughout the event lifecycle.
• Manage exhibitor, contractor, and event databases.
• Support the production of exhibitor manuals and event documentation.
• Maintain and update floorplans, event inventories, and operational systems.
• Assist with purchase orders, supplier coordination, and administrative processes.
• Support on-site event operations, including managing organiser offices where required.
• Coordinate travel, accommodation, freight logistics, and venue research.
• Build strong relationships with exhibitors, sponsors, venues, and international suppliers.
• Support multiple projects simultaneously while maintaining exceptional attention to detail.

About You

We're looking for someone who is:

• Highly organised with strong administrative skills.
• A confident communicator with excellent written and spoken English.
• Able to manage multiple priorities in a fast-paced environment.
• Customer-focused and committed to delivering exceptional service.
• Detail-oriented with strong problem-solving abilities.
• Proactive, enthusiastic, and eager to learn.
• Comfortable using Microsoft Office and business systems.
• A collaborative team player who enjoys working with a wide range of stakeholders.

Additional Requirements

• Flexibility to travel and support events both in the UK and internationally.
• Willingness to work occasional evenings and weekends during event periods.
• Ability to thrive under pressure and meet critical deadlines.

What's on Offer?

• Salary of £27,000 – £28,000.
• Exposure to prestigious international events and exhibitions.
• Opportunity to work with globally recognised organisations and senior industry professionals.
• Excellent training, development, and long-term career progression.
• Dynamic and collaborative working environment in a prime London location.

If you're looking to join a respected international business where no two days are the same and where your contribution will directly influence the success of major global events, we'd love to hear from you.

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