Independent Living Maintenance Officer

Location: Sites across St Albans, Luton, Cambridge, Bury St.Edmunds

Salary: up to £28,000 including £2,000 car allowance

Contract: Full-time / Permanent

Full UK driving license and access to a vehicle required

We're looking for a proactive and customer-focused Independent Living Maintenance Officer to join our team. In this varied and hands-on role, you'll be responsible for delivering high-quality repairs and maintenance across our Independent Living schemes, ensuring our buildings remain safe, well-maintained, and welcoming for residents.

Key Responsibilities

· Carry out minor repairs and maintenance across communal areas and individual properties

· Plan and schedule maintenance tasks efficiently

· Conduct monthly estate inspections to identify issues

· Ensure health & safety standards are maintained

· Oversee contractor work on-site

· Monitor and track repairs and escalate when needed

· Communicate effectively with residents and stakeholders

· Gather feedback and support continuous improvement

What We're Looking For

· Experience in maintenance or repair work

· Strong organisational and communication skills

· Ability to work independently

· Excellent customer service approach

· Comfortable with IT systems

Our values

At bpha, our values are at the heart of everything we do:

We take responsibility: We do what we say and are accountable for our actions.

We show empathy: We respect and listen to every colleague and customer.

We are better together: We value diversity and achieve more as one team.

We are ambitious: W