Customer Service Administrator

A great entry-level opportunity for a proactive Customer Service Administrator to develop an admin and customer service career in a fast-paced, supportive office-based team.

If you’ve also worked in the following roles, we’d also like to hear from you: Sales Administrator, Administrator, Office Administrator, Administration Assistant, Customer Service Advisor, Customer Service Assistant, Customer Support Administrator, Client Services Administrator, Business Support Administrator, Fleet Administrator

SALARY: £25,000 per annum + Benefits

LOCATION: Princes Risborough, Buckinghamshire (100% Office Based)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 9am to 5.30pm Monday to Friday

JOB OVERVIEW

The company has a fantastic new job opportunity for a Customer Service Administrator who has excellent communication, organisation and data entry skills.

Working within a local vehicle leasing business, you will support existing clients with enquiries, orders, quotes and general administration. There is no cold calling involved.

This is an office-based, entry-level role that would suit someone looking to build their administration and customer service career within a busy, friendly and supportive environment.

APPLY TODAY

Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

Your duties as a Customer Service Administrator will include:

• Customer Enquiries: Respond to customer enquiries via email, web, chat and other channels
• Order and Quote Processing: Accurately process orders, quotes and customer data using internal systems
• Customer Query Resolution: Investigate and resolve customer queries in a timely and professional manner
• Stock Updates: Update the internal management system with new stock and stock updates
• Order Progression: Support order progression and ensure requests are handled efficiently
• Vehicle De-Fleet Administration: Support the closing of rentals and organise vehicle collections through the in-house transport company
• Team Collaboration: Assist team members and work with other departments to support efficient service delivery
• Record Keeping: Maintain accurate and up-to-date records

CANDIDATE REQUIREMENTS

• Some experience in an administrative environment or sales administration is desirable
• Motor trade experience is not essential
• Excellent written and verbal communication skills
• Good knowledge of Microsoft Office, particularly Excel and Outlook
• Strong attention to detail and accuracy
• Ability to work in a fast-paced environment and meet deadlines
• Professional, proactive and team-oriented approach

BENEFITS

• Company car, if eligible
• 26 days holiday + bank holidays
• Pension and life insurance
• Free parking

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14928

Full-Time, Permanent Admin Jobs, Careers and Vacancies. Find a new job and work in Princes Risborough, Buckinghamshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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