Portfolio Payroll
Portfolio Payroll is proud to be partnering with an award-winning global SaaS business in the heart of Manchester – a forward-thinking organisation experiencing significant growth and widely regarded as one of the most progressive payroll bureaus in the UK.
This is a fantastic opportunity for an experienced payroll professional to join a dynamic, client-facing team where your expertise will genuinely make a difference.
The Role
As a Payroll Advisor, you'll be the go-to expert for a portfolio of clients, providing technically sound, commercially aware payroll advice and ensuring every interaction is handled with professionalism and care. You'll manage complex cases end-to-end, deliver training, and build lasting client relationships, all while keeping pace with the ever-evolving payroll landscape.
- Deliver expert advice on payroll policies, procedures, and UK legislation via telephone and case management
- Own cases through to resolution within SLA, logging all activity accurately on the CRM
- Provide clients with clear supporting documentation to complement the advice given
- Present training sessions and help clients get the most from the company's payroll technology
- Support clients with payroll audits, compliance reviews, and best practice guidance
- Stay current with changes in payroll legislation and proactively share relevant updates
About You
- Solid experience in payroll, ideally within a bureau or advisory environment
- Strong working knowledge of UK payroll legislation and tax regulations
- A client-first mindset with excellent communication skills and a genuine desire to resolve issues
- Confident managing a varied caseload and building rapport with clients across different industries
- Familiarity with third-party payment schedules and client-specific reporting requirements
What's On Offer
- Salary up to £32,000 (depending on experience)
- Profit share scheme
- 25 days' holiday plus bank holidays
- Birthday day off
- Pension plan and life insurance
- Employee Assistance Programme
- Bright Exchange retail and lifestyle discounts
- Company incentive schemes
- Genuine progression and development opportunities
- Modern offices in Manchester City Centre with a supportive, experienced team around you
50941GOR
INDPAYN
The Portfolio Group are acting on behalf of our client in recruiting for this position.
To apply for this job please visit www.reed.co.uk.
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