Discover your future at Citi
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Job Overview
IT Business Analyst – FX Technology
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

About The Department
Citi FX has a physical presence in 83 countries with 1,400 dedicated staff, giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200-year existence.
Citi has the largest FX presence of any bank globally, driven by its commitment to delivering unrivalled service and market insight. Continued investment in technology has enabled the rollout of award-winning platforms, making technology a central pillar for sustaining and growing the FX business.
We seek individuals with exceptional attitude, strong aptitude, and a passion for delivering innovative FX technology solutions supporting our #1 FX business.

Job Background / Context
The FX Technology group builds and supports platforms powering Citi's global Foreign Exchange business, one of the most complex, high-volume, and latency-sensitive trading environments in the industry.
These platforms support pricing, execution, trade processing, risk management, post-trade workflows, and client connectivity.
The Business Analyst will work within an Agile feature team to enable rapid, high-quality delivery aligning business needs with technology solutions.

The role
This senior role provides the opportunity to lead mission-critical FX trading platform development, gain extensive exposure to global trading systems, collaborate with executive stakeholders, and build expertise in strategic AI driven Agile delivery, digital transformation, and team leadership.

Key Responsibilities:

• Driving and coordinating overall technology delivery for one or multiple projects or programs
• Project management drawing on multiple methodologies as appropriate- including scoping initiatives, creating plans in Excel or Jira, managing progress of delivery
• Create and maintain a RAID log, raising risks, assumptions, issues and dependencies, and then driving them to resolution or escalating where support is needed
• Input into the central Program team governance processes and best practices ensuring high standard Project and Program management
• Ability to lead and inspire delivery teams, often through matrix management of individuals from multiple different teams and functions
• Chair meetings with application developers and with stakeholders, ranging from daily scrums to weekly updates to ad-hoc technical workshops
• Take and circulate meeting minutes – including tracking attendees, key discussion points and action logs
• Stakeholder management of both technology and business stakeholders up to executive level, including hosting and preparing Steering Committees, managing escalations, and managing multi-year delivery roadmaps
• Work with business teams to maintain the backlog and assess priorities on a frequent basis
• Create presentations, including for Operating Committees and Steering Committees
• Hosting of Steering and Operating Committees if / where applicable and presenting in other forums
• Input into the central Program Delivery team governance processes and best practices; ensuring high standard Project and Program delivery and enabling central standardisation across the department

Knowledge / Experience

• Deep and comprehensive expertise in FX or Capital Markets domain, including regulatory aspects, market structures, and evolving industry trends.
• Expert-level understanding of end-to-end trade lifecycle, market conventions, and its interdependencies across various systems.
• Extensive experience in leading Agile/Scrum teams or initiatives, demonstrating strong leadership and facilitation skills
• Demonstrated experience in leading feature teams and driving significant product enhancements and strategic transformations.

Experience:

• Keen interest and curiosity in Artificial Intelligence, Machine Learning, and Generative AI technologies, with an eagerness to explore their application in financial services.
• Proactive in identifying and learning about emerging AI trends and their potential to drive innovation and efficiency within the FX business.
• A strong desire to contribute to the development and integration of intelligent agent-based solutions for optimizing trading and risk management workflows.
• Exceptional analytical, strategic thinking, and complex problem-solving abilities, capable of tackling multi-faceted business challenges.
• Superior communication, negotiation, and presentation skills, with a proven ability to influence and engage senior stakeholders across diverse functions and geographies.
• Advanced understanding of data architecture, sophisticated data analysis techniques, and complex troubleshooting methodologies.
• Expertise in managing multiple concurrent strategic priorities and complex programs/projects, demonstrating strong organizational and prioritization skills.
• Strategic stakeholder management and advanced conflict resolution capabilities.
• Demonstrated leadership, innovation, and proactive drive for results, with a strong commitment to excellence.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we'll provide you
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: