Complaints Customer Service Supervisor (Team Leader) – BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week – Fully Flex Salary: 30K Per Year Number of positions – 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance …