Oyster Consultants
German Speaking Customer Service Advisor
Edinburgh – Office Based
£26,800
Monday–Friday, 8:00am–4:30pm
Fluent in German and ready for your next opportunity?
Join a dynamic and friendly team in Edinburgh as a German Speaking Customer Service Advisor. This is an exciting opportunity to build your career in a fast-paced, travel-focused environment where your language skills truly make an impact.
What you’ll get
- 33 days annual leave
- Monthly performance-based bonus
- Free on-site gym
- Health cash plan
- Employee wellbeing & assistance programme
- Enhanced sick pay
- Life & health insurance
- Enhanced family policies (maternity, paternity, adoption)
- Ongoing training and development
- Regular team events
- Refer-a-friend bonus scheme
Your role
As a German Speaking Customer Service Advisor, you’ll support customers with travel-related queries and deliver a seamless experience across multiple channels.
You will:
- Respond to enquiries via phone, email, and live chat
- Provide clear, efficient, and empathetic solutions
- Build strong relationships with customers
- Stay up to date with promotions and company updates
- Work closely with your team to maintain excellent service standards
What you’ll need
- Fluent German and English
- Previous experience in customer service
- Strong communication and problem-solving skills
- Comfortable using Microsoft Office
- Ability to stay calm under pressure
- A proactive, positive attitude and desire to succeed
Why join?
You’ll be part of a supportive company that values your development, rewards performance, and offers genuine career progression opportunities.
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Customer Services Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.