Contact Centre Team Lead (12-Month Maternity Cover) Location: Newcastle City Centre Salary: 35,000 – 40,000 per annum Contract: Fixed-term, 12 months Hours: Full-time Are you an experienced people leader with a passion for developing teams and delivering exceptional customer experiences? Do you thrive in a fast-paced contact centre environment where coaching, performance, and service excellence are at the heart of everything you do? If so, this …