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Customer Service Advisor

  • Cardiff, Wales
  • £25,311 GBP / Year
  • Salary: £25,311

Maximus

• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Resolve service user issues proactively, calmly, and professionally. • Offer guidance, tailored recommendations, and signpo…

To apply for this job please visit www.reed.co.uk.

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