Reed
Reed Technology is working with an established SaaS company, currently seeking to hire a Support Analyst on a permanent basis. Key Responsibilities: Provide first-line technical and customer support for the company’s SaaS platform Handle support requests via email, phone, and messaging channels Investigate software issues using monitoring/diagnostic tools Reproduce customer-reported issues and identify root causes Troubleshoot platfo…
To apply for this job please visit www.reed.co.uk.
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