Quality Checker Coordinator

An exciting opportunity to join Certitude as a Quality Checker Coordinator as we continue to grow.

Salary: £31,550 per annum

Hours: 37.5 hours

Job Type: Permanent – Full-time

Location: Head Office – Balham & Ealing

Interview Date: 14 & 15 July 2026

Benefits

– A stimulating work environment full of opportunities to learn and develop – 25 days' annual leave + bank holidays & enrolment onto a pension scheme – 24-hour Employee Assistance – Paid Enhanced DBS – Eye care voucher – Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

The Quality Check Coordinator will lead a team of people with learning disabilities, and/or autism, and mental health support needs, or those that represent them, to evaluate the support Certitude provides. The coordinator will work in partnership with Quality Checkers, their families and Certitude’s Quality Team to deliver an agreed programme of Quality Checks and produce reports.

Duties will include:

– Plan and deliver the Quality Check programme with the Quality Checker. – Create clear, easy to read and accessible reports providing feedback on Quality Checks for different audiences. – Facilitate the involvement of Quality Checkers in project delivery, meetings and feedback. – Support and work alongside people with experience of using services to provide training and consultancy to the project. – Liaise with and report to the Quality Assurance team and the Treat Me Right! Manager in creating the goals and aims for the Quality Check team. – Promote inclusion and co-production across the organisation in line with Certitude values, aims and equality and diversity policy.

About you

To be a Quality Checker Coordinator at Certitude, the following are essential:

– Experience of working with people with learning disabilities, autistic people and their families – Experience of working in a health or social care setting – An understanding of Quality Checking and its role in delivering great support – Able to manage mixed teams of people with and without learning disabilities and/or who are autistic

To read more about the role and the full person specification, please select the apply button.

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.

Do you want to be a Quality Checker Coordinator at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch! A job description and person specification are available when you apply. If you have any questions, please email our team.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

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